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Home / How it works

From agreement to your first order

Our team sets Peety up with you, so your staff can focus on customers. Accounts are created by Peety, so there is no self-signup.

1

Get onboarded

We create your account and send a digital agreement. Your store is activated once it is signed.

2

Connect WhatsApp

We link your WhatsApp Business number and check your account health.

3

Add products and delivery

Import a spreadsheet or add items, then set your delivery area, fees and opening hours.

4

Go live

Share your WhatsApp number, take orders, send offers and track results.

The customer journey

Order in a chat, not an app

Here is what your customer sees from first message to delivery.

  • 1Say hello on your WhatsApp number
  • 2Search and add by typing or speaking what they need
  • 3Confirm and pay by cash, card on delivery or online
  • 4Track the order and reorder next time
Peety AIGreen Basket · online
Hi
Welcome! What would you like?
chicken 1kg, rice 5kg
Cart total AED 78.00. Pay on delivery?
Yes
Confirmed. On the way in ~40 min.
The retailer view

Your team stays in control

Every order lands in your dashboard in real time.

  • Confirm or reject with one tap
  • Update status and notify the customer automatically
  • Assign a rider who confirms delivery from a private link
  • See sales, best sellers and active customers
app.peety.ai/dashboard
Orders today148+12%
SalesAED 9.4k+8%
Repeat62%+5%
ANOrder #2041NewAED 86.00
SKOrder #2040PreparingAED 142.50
MHOrder #2039DeliveredAED 54.25
Launch timeline

What to expect

We confirm exact dates for your store.

STEP 1

Kick-off call

We learn about your store, hours and delivery area.

STEP 2

Agreement and WhatsApp connected

You sign digitally, and your business number is linked.

STEP 3

Catalogue imported

Products, prices and categories are loaded and checked.

STEP 4

Test and go live

We run test orders with your team, then switch on ordering.

Ready to take orders on WhatsApp?

Book a 20-minute demo and see Peety running for a store like yours.

Chat with us